Why it matters
The best reps practise before the real thing. AI Role-Play lets you have a realistic sales conversation with one of Uhubs' AI buyers — then get scored against your RISE competencies so you know exactly what to work on.
The buyers now behave like real prospects: they hold back information, push back with genuine objections, and make you earn the conversation. Practice here so you're ready when it counts.
How to get there
Click Pulse in the left-hand navigation.
Click the AI Role-Play tab at the top of the page.
(You can also access via your homepage as a rep)
If you don't see this tab, your company may not have Role-Play enabled yet — speak to your admin.
Choose your format
At the top of the page, pick how you want to practise:
Avatar call — face-to-face with a lifelike video avatar of the buyer
Voice call — speak naturally; the buyer replies out loud
Text — type your responses if you prefer a written format
Pick a scenario
Use the visual picker to choose your buyer, set their temperament, and select a difficulty — then collapse sections you're not using to keep things focused.
Ready-made scenarios
Pre-built situations paired with a specific buyer that are unique to your company— a fast way to practise a real-world challenge. Each scenario card shows the buyer persona, situation context, and difficulty level. Hit Start call to begin.
Practise with one of your buyers
Open-ended conversation with any of Uhubs' AI buyers — no set scenario. Good for warming up or exploring how a specific persona responds. Current buyer lineup:
Every buyer will push back with genuine objections before agreeing to a next step — they won't hand over information without good questions from you.
Objection intensity
Conversations with buyers can be run at two intensity levels:
Normal — realistic pushback, good for building habits
Relentless — the buyer digs in harder; use this when you want a real challenge
Toggle the intensity dial before starting a session. You can always restart at a different level.
During your session
The AI buyer waits for you to finish speaking before responding — it won't cut you off mid-sentence. It also stays fully in character throughout the conversation, so treat it like the real thing.
After your session
When the call ends, Uhubs scores your performance against your RISE competencies and generates a scorecard. You'll see:
Scores per competency based on what you said and how you handled the conversation
Specific moments in the call that influenced your score
Suggested areas to focus on next time
An option to share with your manager via the Review tab — otherwise your practice stays private
Your scorecards are saved — you can review previous sessions from the Review tab to track your improvement over time.
Other tabs worth knowing
Rewind a call — replay a real past call from a specific moment and try a different approach
Review — scorecards from all your previous sessions
Other capabilities
Build practice from a real call — turn a recorded call (from Gong, Clari, or Jiminny) into a practice buyer. The AI buyer is built from the real conversation, so your practice mirrors your actual deals.
Auto-matched face and voice — AI buyers get a realistic avatar, voice, and language that fit the persona automatically.
What's next?
Uhubs 101: What Uhubs is and how it works — understand the RISE framework your scores are mapped to
Navigating your Development Pathways — access structured learning content to develop the skills you practised